SDCC 2019 FAQs and Lucky Draw Information
SDCC Event General FAQs
The launch of SDCC exclusives will take place in 3 stages.1. Thursday July 18 2 PM AEST will be the first launch.
2. The same figures and may be more will be available on Friday 19th July 11 AM AEST
3. Bundles and standalone figures will be available from Monday 22nd July 2019. See our social media pages for update.
How can I track where my order is?
We use Australia Post for shipping and delivery. Here is the Link to track your order
When we create the shipping from Australia Post, we make sure you get the email from Australia Post to track your item. You also get an e-mail from firstname.lastname@example.org regarding your tracking number when the item is marked as shipped by our staff.
Cancellation and Re-stock
If the order is cancelled by us due to over-sell, there will be no fees.
However, if you were to cancel your order, there will be 20% total order cancellation fees excluding shipping charges
This will be handled by our staff on the day. Cancellation fees will still apply.
Certain items may return back in stock after the SDCC weekend is over. Follow us on Facebook to get updates on stock levels